by Karen Morales | Feb 13, 2025 | Articles
Franchising is an excellent choice for the business owner who wants to join an established brand that enjoys widespread name recognition, has built customer loyalty and offers reliable, time-tested systems and processes. Key Takeaways With a business-friendly...
by Karen Morales | Jan 29, 2025 | Articles
Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,800 locations in 80 countries. Of all the gifts I’ve received at business events, two stand out. One is a sweatshirt imprinted with “Founder,” given by the...
by Karen Morales | Jan 13, 2025 | Articles
I’ve always believed in the power of the annual review to motivate and direct the people I lead. Everyone needs to know how they’re progressing toward their goals and whether they’re doing the job that’s expected; even if they have a good inner sense of this, they...
by Karen Morales | Dec 3, 2024 | Articles
Two Books Offer Strategies for Using “Radical Generosity” and a Giver’s Mindset to Attract Success By Ray Titus Perhaps the two greatest gifts I ever received from a business associate were a set of steak knives and a sweatshirt. The knives were an expensive,...
by Karen Morales | Nov 12, 2024 | Articles
Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,600 locations in 60 countries. I’ve always been a positive person, thanks to my dad. He had an amazing amount of confidence in his ability to get through...
by Karen Morales | Oct 29, 2024 | Articles
When approaching a customer who may be mistaken, sensitivity is critical — and the language we choose is vital. Key Takeaways While customers may sometimes be wrong, it’s more important to focus on resolving their concerns without making them feel dismissed. Using...
