Press & Articles
Ray’s insights on franchising, leadership, and business growth have been featured in leading outlets including Forbes, Entrepreneur, and Franchise Times. These articles highlight his forward-thinking perspective on scaling businesses and empowering entrepreneurs.
Q&A: What’s the Key to Successful Leadership?
A pair of Counselor Top 40 executives detail what leadership means to them and how to keep growing as a motivator. Key Takeaways • Defining Leadership: Leadership is about influence, guidance and the ability to inspire others toward a common goal. It involves being in...
Why 2025 Will be a Big Year For Franchising — And How to Capitalize
Franchising is an excellent choice for the business owner who wants to join an established brand that enjoys widespread name recognition, has built customer loyalty and offers reliable, time-tested systems and processes. Key Takeaways With a business-friendly...
The Power Of Generosity: It Really Is The Thought That Counts, For Your Company And For You
Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,800 locations in 80 countries. Of all the gifts I’ve received at business events, two stand out. One is a sweatshirt imprinted with “Founder,” given by the...
The annual angst: The CEO’s guide to giving a productive performance review
I’ve always believed in the power of the annual review to motivate and direct the people I lead. Everyone needs to know how they’re progressing toward their goals and whether they’re doing the job that’s expected; even if they have a good inner sense of this, they...
Gifted Giving: The Business Case for Generosity
Two Books Offer Strategies for Using “Radical Generosity” and a Giver’s Mindset to Attract Success By Ray Titus Perhaps the two greatest gifts I ever received from a business associate were a set of steak knives and a sweatshirt. The knives were an expensive,...
Every Business Cloud Has A Silver Lining, You Just Need To Know Where To Look
Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,600 locations in 60 countries. I’ve always been a positive person, thanks to my dad. He had an amazing amount of confidence in his ability to get through...
The Customer Is Always Worth Listening to, But Proving You’re Right Can Backfire
When approaching a customer who may be mistaken, sensitivity is critical — and the language we choose is vital. Key Takeaways While customers may sometimes be wrong, it’s more important to focus on resolving their concerns without making them feel dismissed. Using...
4 organizational skills you should adopt now
If you change your tactics and adopt an organized approach, you’ll find yourself not only getting more things done but getting the right things done. Many business leaders feel like they come close to drowning every day in a never-ending flood of emails, paperwork,...
How To Create A Giving Program That Will Benefit Your Business And Employees
Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,600 locations in 60 countries. One of the most valuable traits in an employee is the need to feel they’re not just working for a paycheck but for something bigger...