by Karen Morales | Jun 5, 2025 | Articles
Running a family-owned business can be uniquely rewarding, but it also comes with emotional complexities that other companies don’t face. When personal relationships and professional responsibilities overlap, tensions can arise quickly. That’s where emotional...
by Karen Morales | May 30, 2025 | Articles
Respect is key, don’t be overly critical of another family member in front of others. In the early years, the boys had a hard time separating personal and business. The oldest boys didn’t show the younger ones the respect they should, and the younger ones...
by Karen Morales | May 28, 2025 | Articles
Maintaining Consistent Customer Service Standards Across Every Location Shep interviews Ray Titus, CEO of United Franchise Group (UFG). They discuss embracing change, balancing creativity and standards, and maintaining consistency across over 1,800 franchises in over...
by Karen Morales | May 2, 2025 | Articles
He came to America with nothing and barely spoke the language. But Arnold Schwarzenegger got to work and conquered every field he entered, from bodybuilder to movie star and politician. I think he may be the most successful human being of our lifetime. So, I was...
by Karen Morales | May 1, 2025 | Articles
Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,800 locations in 80 countries. You’ve spent decades building your business, celebrating its successes, steering it through rocky financial times and overcoming...